SMS Terms
Effective
White Oak Wood Floors may text you about your own inquiry, quote, samples, or order. These terms describe the program in plain language.
What we text about
Messages are about your own request: answering a question you sent, confirming a quote or a sample shipment, and updates on an order or a custom milling project. We do not send marketing blasts.
How you opt in
You join the program by ticking the consent box when you submit our website form with your mobile number, or by texting us first. Consent is optional and is never a condition of purchase.
Frequency and cost
Message frequency varies with your project. Message and data rates may apply according to your carrier plan.
How you opt out or get help
Reply STOP to any message to opt out. You will receive one final confirmation message and then no further texts. Reply HELP for help, or send us a message through the contact page.
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Our full Privacy Policy explains how we handle the rest of the information you share with us.